Work Ethics and Effective Clerical Operations

Course Details

A strong work ethic is vital to a company achieving its goals. Every employee, from the CEO to entry-level workers, must have a good work ethic to keep the company functioning at its peak. A work ethic is a set of moral principles an employee uses in his job. Certain factors come together to create a strong work ethic.

Course Highlights:

• Understanding Work and Business Ethics.
• Defining a team (The what and why of a team).
• Time, Self and Stress Management.
• A positive Attitude leads to Promotion.
• Managing Interpersonal Relationships, Customer/Public Relations, Communication Skills and Code of Ethics
• Managing Visitors waiting Time, Listening and Questioning Skills.
• ICT and MIS Innovations and Applications to Office Administration.