Strategic Human Resource Management, Industrial Relations and Labour Laws Course

Course Details

This course provides participants with practical knowledge and skills for managing people effectively while ensuring compliance with labour laws and workplace regulations. It covers key areas of human resource management, including recruitment and selection, performance management, employment conditions, labour relations, workplace discipline, and fair disciplinary procedures.

The course also examines current trends in human resources and the changing role of HR professionals, with emphasis on developing effective HR systems, managing employee performance, handling workplace misconduct, and applying relevant labour legislation. Practical exercises, role plays, case discussions and videos will be used to enhance participants' understanding and application of the concepts.

Course Objectives

At the end of the course, participants will be able to:

• Understand current trends in Human Resource Management and the changing role of HR professionals.
• Apply effective recruitment and selection processes, including job analysis, competency identification and behavioural interviewing.
• Develop and implement effective performance management systems, including performance goals, KPIs, feedback and appraisals.
• Understand key provisions of labour legislation and employment conditions.
• Manage workplace discipline and conduct disciplinary hearings fairly and consistently.
• Apply appropriate procedures for investigations, evidence gathering and disciplinary proceedings.
• Recognize human rights and labour law considerations in HR practices

Course Outline

Module 1: Strategic Human Resource Management & Talent Acquisition

1. Emerging Trends in Human Resource Management
2. Strategic Workforce Planning and Talent Management
3. Job Analysis, Job Specifications and Competency Mapping
4. Recruitment and Selection Strategies
5. Behavioural and Competency-Based Interviewing
6. Talent Attraction, Retention and Employee Value Proposition

Module 2: Performance Management & Employee Development

1. Fundamentals of Performance Management
2. Setting Performance Goals and Key Performance Indicators (KPIs)
3. Performance Agreements and Job Profiles
4. Performance Appraisal and Review Techniques
5. Effective Feedback, Coaching and Employee Development
6. Implementing and Sustaining Performance Management Systems

Module 3: Labour Laws, Employment Conditions & Compliance

1. Overview of Labour Laws and Employment Regulations
2. Employee Rights and Employer Obligations
3. Working Hours, Overtime and Leave Management
4. Workplace Policies and Regulatory Compliance
5. Human Rights and Fair Employment Practices
6. Managing Legal Risks in Human Resource Management

Module 4: Industrial Relations, Discipline & Dispute Resolution

1. Principles of Industrial Relations and Employee Relations
2. Workplace Discipline and Misconduct Management
3. Investigation and Evidence Gathering Techniques
4. Conducting Fair Disciplinary Hearings
5. Managing Grievances, Appeals and Workplace Disputes
6. Best Practices in Labour Relations and Conflict Resolution

Who should attend

HR professionals or those who are about to start a career in HR. The course is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various human resources functions.

Conclusion

Strategic Human Resource Management, Industrial Relations and Labour Laws are essential for creating productive, compliant and well-managed workplaces. This course equips HR professionals, managers and supervisors with practical tools to recruit the right people, improve employee performance, manage workplace relationships and handle disciplinary matters fairly.

By combining HR management principles with labour law requirements and practical workplace applications, participants will be better prepared to develop effective people-management systems, minimize workplace disputes and promote fairness, accountability and organisational effectiveness.