Special Discount
Special Discount
Course Details
Re-Tooling Administrative Staff - The Engine Room Of The Organizations
Course Description
Perhaps the simplest definition of retooling is to revise and reorganize, especially for the purpose of updating or improving. For manufacturers, retooling is driven by the pursuit of efficiency, product innovation, and productivity.
So what does this have to do with Administrators and Secretaries?
Through an administrator's lens, the idea of retooling is one we as de facto engineers of the organization we serve could and should apply to our work.
Granted, people aren't cell phones
or machines. But the analogy works in that it calls for continuous updating and
improvement of talent management practices, with the ultimate goal of elevating
the productivity of our people.
Organizations are experiencing rapid
changes which are creating several challenges to modern administrators. Most
notably is the need for administrators to absorb more workload and improve the
quality of output. This course will equip you with precise strategies which
will lift your productivity and efficiency to new levels. You will also develop
and practice a variety of behavioural competencies which will help you gain
the needed relations. Finally, this Course will provide you with highly needed
technical competencies to re-tool your skills.
Course Objectives
By the end of the Course, participants will be able to:- Engineering Productive workforce
- List the administrator challenges in the 21st century to be proactively ready for them
- Combine the efficiency and effectiveness concepts for higher productivity
- Develop technical competencies to enable professional advancement
- Apply administrator's soft skills to stand out from the crowd
- Use professional business writing techniques in internal and external communication
Course Methodology
This Course uses a combination of interactive activities, group and individual exercises, role plays and discussions. It also uses tools to assess personal talents and areas of improvement that will help participants devise improvement plans accordingly. Participants will come up with their own strategies to overcome real-life scenarios and will be given the chance to challenge and defend findings.
Target Audience
Administrators, office managers,
Secretaries, personal assistants and any member of the general staff wishing to
improve their personal skills and challenge themselves to excel in their
mission at the office.
ACCOMMODATION
This Course is non-residential. Participants are to lodge in hotels of their choice near the Course centre. A list of these Hotels will be provided on request.