Course Details
Organizations are experiencing rapid changes which are creating several challenges for modern administrators. Most notable is the need for administrators to absorb more workload and improve the quality of output. This conference will equip you with precise strategies which will lift your productivity and efficiency to new levels. You will also develop and practice a variety of behavioural competencies which will help you gain the needed relations. Finally, this conference will provide you with highly needed technical competencies.
The aim of this Course
By the end of the course, participants will be able to:
- List the administrator challenges in the 21st century to be pro-actively ready for them
- Combine the efficiency and effectiveness concepts for higher productivity
- Develop technical competencies to enable professional advancement
- Apply the administrator's soft skills to stand out from the crowd
- Use professional business writing techniques in internal and external communication
Course outline
Module 1: Overcoming 21st Century Challenges
• Administrator challenges in the modern era
• Adaptability and embracing change
• Gaining credibility and taking initiative
• Developing a positive attitude and self-leadership
Module 2: Enhancing Productivity and Efficiency
• Productivity definition and the productivity equation
• Simplifying work processes and identifying inefficiencies
• Time management, setting priorities, and minimizing time wasters
• Best practices for boosting personal and team productivity
Module 3: Effective Problem Solving and Teamwork
• Identifying and solving office problems
• Problem-solving techniques and turning challenges into opportunities
• Working effectively in teams
• Personal SWOT analysis and balancing proactive vs reactive approaches
Module 4: Mastering Communication and Technical Competencies
• Effective communication and overcoming barriers
• Listening skills and choosing the right communication medium
• Verbal communication, assertiveness, and confidence-building
• Utilizing office technologies, organizing work, and task planning
Who should attend?
Administrators, Secretaries, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.
ACCOMMODATION:
This course is non-residential. Participants are to lodge in hotels of their choice near the conference centre. A list of these Hotels will be provided on request.