Course Details
Course
Overview:
In this workshop, participants will learn the essential skills and best practices for effective performance management. Through a combination of expert instruction and hands-on exercises, attendees will gain practical skills and tools that they can apply immediately to their performance management processes. Topics covered will include setting performance goals, providing constructive feedback, coaching and mentoring, conducting performance evaluations, and managing performance issues.
Course Outline:
Introduction
to Performance Management
·
Defining key terms and concepts
·
Understanding the benefits of effective
performance management
·
Identifying the challenges and opportunities
facing managers today
Setting
Performance Goals
·
Understanding the importance of performance
goals
·
Creating SMART goals
·
Aligning individual goals with organizational
goals
·
Monitoring progress and adjusting goals as
needed
Providing
Constructive Feedback
·
Giving feedback that is specific, timely, and
actionable
·
Using the "sandwich" approach to
feedback
·
Addressing performance issues in a constructive
manner
·
Encouraging employee self-assessment
Coaching
and Mentoring
·
Understanding the differences between coaching
and mentoring
·
Developing coaching and mentoring relationships
·
Using Coaching and Mentoring to improve
performance
·
Encouraging continuous learning and development
Conducting
Performance Evaluations
·
Preparing for the evaluation process
·
Using objective measures of performance
·
Conducting the evaluation meeting
·
Developing performance improvement plans
Managing
Performance Issues
·
Identifying performance issues and their root
causes
·
Addressing performance issues through coaching
and mentoring
·
Using disciplinary action when necessary
·
Documenting performance issues
Putting
It All Together
·
Reviewing the key takeaways from the workshop
·
Develop an action plan to implement the
strategies learned
·
Addressing common pitfalls and challenges in
the performance management process
·
Celebrating your success and ongoing growth as
a performance management professional.