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Effective Performance Appraisal Meetings and Facilitating Coaching to Improve Performance Course

  • 21 - 23 Jul 2026
  • 20 - 22 Oct 2026

  • Lagos
  • Lagos
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NGN 285,000

 

Special Discount

2 participants: 5% Group Discount
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date

(Available also for customised Training by Duration, Venue & Fee)

Effective Performance Appraisal Meetings and Facilitating Coaching to Improve Performance Course

Course Details





Since there is a positive correlation between the performance of individual employees and the overall performance of the organization, it is an organizational imperative for supervisors and managers to improve employee performance. The role of front-line managers is key to any performance management system which includes, but is not limited to, properly setting objectives and conducting appraisals. This course takes an in-depth view at setting the right measures to manage employees. These measures are primarily objective in nature.

This course also describes how to conduct effective performance appraisal meetings and emphasizes the importance of coaching as a means of improving performance.

Course objective

Module 1: Fundamentals of Performance Management

  • Meaning, definitions, and objectives of performance management
  • Importance and impact of effective and poor performance
  • Performance management cycle and key responsibilities
  • Common mistakes and best practices

Module 2: Goal Setting and Performance Measurement

  • Cascading organizational vision, mission, and strategy
  • Setting effective objectives and aligning goals
  • Difference between goals and objectives
  • Applying the SMART framework
  • Key Result Areas (KRAs) and Key Performance Indicators (KPIs)
  • Types of performance criteria and units of measurement
  • Measuring tangible and semi-tangible performance factors
  • Behavioral indicators, proficiency levels, and corporate values

Module 3: Coaching for Performance Improvement

  • Definition, purpose, and benefits of coaching
  • Coaching roles and responsibilities
  • Essential coaching skills (listening, questioning, feedback, etc.)
  • Five-step coaching process
  • Practical coaching sessions and role play

Module 4: Conducting Effective Performance Appraisals

  • Planning and preparing for appraisal meetings
  • Structuring and conducting effective appraisal discussions
  • Providing constructive and objective feedback
  • Managing difficult appraisal conversations
  • Linking appraisal outcomes to employee development and improvement


Conclusion

Effective performance appraisal and coaching are critical components of a successful performance management system. This course equips participants with the knowledge and practical skills required to set clear expectations, measure performance accurately, and support continuous employee development. By integrating goal setting, performance measurement, coaching, and appraisal processes, organizations can foster a culture of accountability, transparency, and high performance. Ultimately, mastering these skills enables managers and supervisors to not only evaluate performance fairly but also to inspire improvement, enhance employee engagement, and drive overall organizational success


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