Course Details
Course Overview:
This workshop is designed for project managers and team
members who want to learn how to effectively manage project quality and deliver
exceptional results. Participants will learn how to develop and implement
quality management plans, identify and manage project risks, and ensure project
success through effective quality assurance and control measures.
Course Outline:
I. Introduction to Project Quality Management
Defining Quality in a project context
The
importance of project quality management
The
quality management process
II.
Developing a Quality Management Plan
Establishing quality objectives
Identifying quality standards and requirements
Developing a quality management plan
III.
Implementing Quality Management
Quality
assurance vs quality control
The
role of the project manager in quality management
Managing
stakeholder expectations
IV.
Managing Project Risks
Identifying
project risks
Qualitative
and quantitative risk analysis
Risk
response planning and implementation
V.
Quality Assurance and Control
Quality
audits
Process
improvement
Statistical
process control
VI.
Continuous Improvement
The importance
of continuous improvement
Using
feedback to improve quality
Implementing
change for continuous improvement
VII.
Conclusion and Next Steps
Review
of key concepts
Developing
a plan for implementing quality management techniques
Best practices
for project quality management success.