Special Discount
Special Discount
Complaints Avoidance Course
- 10 - 12 Dec 2024
- 28 - 30 Jan 2025
- 15 - 17 Apr 2025
- 22 - 24 Jul 2025
- 21 - 23 Oct 2025
- Lagos
- Lagos
- Lagos
- Lagos
- Lagos
Special Discount
2 participants: 5% Group Discount
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date
(Available also for customised Training by Duration, Venue & Fee)
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date
Course Details
This is a practical course aimed at all those dealing with complaints. It looks at the causes of client complaints, why complaints arise, how client concerns or complaints are first manifested, how to deal with them and how to prevent them in the future.
Course level: Intermediate
Who should attend?
This course will be of benefit to anyone dealing with Clients or customers