Course Details
Whether you are mixing it up or serving customers, good bar management is what you need to learn in order to keep your customers happy, and make sure that they come back.
Course objective
- In this course you will learn the why's, what's and how's of bar management:
- choosing bar management as a career path
- running your bar smoothly, and keeping it well-stocked, safe, and profitable
- being an ace bartender
- keeping your bar business right on top of the game.
- You will also learn the fundamentals of creating mouth-watering beverages that will put that magical smile on the faces of your customers.
Course outline
Module 1: Working in a Bar
- Why choose Bar Management as a career?
- What you need to get started
- Following the law and responsible service of alcohol
- The role of the bar manager
Module 2: The Bar Business
- Managing bar employees
- Procurement and suppliers
- Efficient inventory management
- Stocktaking and stock control
- Preventing theft
- Keeping it clean
- Managing conflict and violence in bars
Module 3: Promoting Your Bar
- Keeping up with the industry
- Marketing
- Social media
- Deals
- Repeat customers
Module 4: The Smart Bartender
- Your individual style
- Keeping customers happy
- Stress management
- Managing conflict and violence in bars
- Organization
Module 5: Overview of Drinks
- Shooters
- Cocktails
- Exotic Drinks
- Personalization
Methodology
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result, participants will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.