Course Details
Conference Theme: The Evolving Role of Administrative Professionals in a Digital Economy
Conference Overview:
As we embrace rapid digital transformation
across both public and private sectors, the role of administrative
professionals is evolving from traditional support functions to strategic
enablers of organizational efficiency and innovation. This course provides administrative
professionals with the knowledge, digital competencies, and strategic soft
skills needed to thrive in the modern workplace. It explores the impact of
digital tools, virtual communication, data management, and evolving
expectations in a digital-first economy.
Course Objectives
By the end of this course, participants will
be able to:
1. Understand the impact of digital
transformation on administrative roles .
2. Identify key digital tools and platforms that
enhance administrative productivity.
3. Demonstrate upgraded soft skills, including
communication, adaptability, and digital etiquette.
4. Apply strategies for managing remote work,
digital files, and virtual collaboration.
5. Position themselves as strategic contributors
in the evolving Nigerian workplace.
Course Outline
1. The Changing Landscape of Administrative
Roles in organisations
o
Traditional
vs modern roles
o
Drivers
of digital change: government policies, technology, and business needs
2. Essential Digital Tools for Administrative
Efficiency
o
Office
productivity software (Microsoft 365, Google Workspace)
o
Cloud-based
file management and digital scheduling tools
3. Digital Communication and Virtual
Collaboration
o
Email
etiquette, video conferencing, and chat tools
o
Managing
remote meetings and teamwork
4. Professional Development in a Digital Era
o
Lifelong
learning, certifications, and digital literacy
o
Personal
branding and visibility in the digital workspace
5. Cybersecurity, Data Management, and
Compliance
o
Basic
data protection practices
o
Ethical
and legal responsibilities in handling digital information
For Whom
This course is ideal for:
·
Executive
assistants and secretaries
·
Office
managers and personal assistants
·
Administrative
officers and clerical staff
·
Government
and corporate administrative personnel seeking digital skills enhancement
·
HR and
operations professionals overseeing administrative support functions
Conclusion
As administrative professionals navigate the
shift towards a digital economy, equipping themselves with modern tools,
strategic thinking, and soft skills is no longer optional—it is essential. This
course provides a transformative learning experience that aligns with digital
vision, preparing participants to become proactive, tech-savvy, and
indispensable contributors in today’s dynamic workplace.