Whether you are mixing it up or serving customers, good bar management is what you need to learn in order to keep your customers happy, make sure that they come back.
Course objective
In this course you will learn the why’s, what’s and how’s of bar management:
choosing bar management as a career path
running your bar smoothly, and keeping it well stocked, safe, and profitable
being an ace bartender
keeping your bar business right on top of the game.
You will also learn the fundamentals of creating mouth-watering beverages that will put that magical smile on the faces of your customers.
Course outline
Module 1: Working in a Bar
Why choose Bar Management as a career?
What you need to get started
Following the law and responsible service of alcohol
The role of the bar manager
Module 2: The Bar Business
Managing bar employees
Procurement and suppliers
Efficient inventory management
Stocktaking and stock control
Preventing theft
Keeping it clean
Managing conflict and violence in bars
Module 3: Promoting Your Bar
Keeping up with the industry
Marketing
Social media
Deals
Repeat customers
Module 4: The Smart Bartender
Your individual style
Keeping customers happy
Stress management
Managing conflict and violence in bars
Organization
Module 5: Overview of Drinks
Shooters
Cocktails
Exotic Drinks
Personalization
Methodology
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.