Theme: Modern Trends for Building Efficient and Productive Administrators

Venue: NSPRI Guest House, 32/38, Barikisu Iyede Street, Off UNILAG Rd., Onitiri, Yaba, Lagos

Date: October 16th - 19th, 2018.
Fee: Participants based outside Nigeria $460 or Participants based in Nigeria N59,500



Organizations are experiencing rapid changes which are creating several challenges to modern administrators. Most notably is the need for administrators to absorb more workload and improve the quality of output. This conference will equip you with precise strategies which will lift your productivity and efficiency to new levels. You will also develop and practice a variety of behavioural competencies which will help you gain the needed relations. Finally, this conference will provide you with highly needed technical competencies.

The Aims of this Conference

By the end of the conference, participants will be able to:
· List the administrator challenges in the 21st century to be pro-actively ready for them
· Combine the efficiency and effectiveness concepts for higher productivity
· Develop technical competencies to enable professional advancement
· Apply administrator's soft skills to stand out of the crowd
· Use professional business writing techniques in internal and external communication


Conference Profile

  • Administrator challenges of the 21st century
  • · Being a talent
    · The changes in the psychological contract

    · Seeing through obstacles

    · Adaptability and change

    · Gaining credibility

    · Taking the initiative

    · Embracing a positive attitude

    · Customer relation

  • The productivity equation
  • · Productivity definition
    · Effectiveness versus efficiency
    · Signs of inefficiencies at your office
    · Simplification of work processes
    · Best practices to be more productive
  • Administrator soft skills
  • · Self-leadership
    · Personal SWOT analysis
    · Reactive versus proactive
    · Effective communication:
    § Types of communication
    § Communication barriers
    § Listening skills
  • Time management:
  • · Time wasters
    · Setting priorities
  • Solving office problems (and turning them into opportunities)
  • § Types of problems
    § Problem solving techniques
  • Working as a Team
  • Technical competencies of the modern administrator
    · Criteria of an administrator
    · Competency explained
    · Core competencies versus technical competencies
    · Administrator's technical competencies:
    § Task planning
    § Organizing work and meetings
    § Information management
    § Utilization of office technologies
  • Verbal communication
    · Why we misunderstand other people
    · Choosing the right communication medium
    · Building excellent relations with your manager and colleagues
    · Overcoming communication barriers
    · Communicating with assertiveness and selfconfidence
    · Understanding cultural differences
    · Strategies for greater visibility and influence

ACCOMMODATION: This Conference is non-residential. Participants are to lodge in hotels of their choice near the conference centre. A list of these Hotels will be provided on request.